Smart Hands with Microsoft HoloLens 2.0 Complex services of infrastructure management to fully take care of your IT and save you time and money. Manage your IT infrastructure with our technical team and be assisted with a full scope of managed services. Engage remotely in real-time, 24/7, to increase the efficiency relating to troubleshooting resolutions. Beyond.pl is the first data center in Poland to deploy Microsoft’s HoloLens 2.0 technology to provide better services to our customers. Microsoft HoloLens 2.0 Glasses operate in augmented reality, combining the digital with the real world, allowing you to cross the physical environment with digital data. Microsoft’s technology provides remote access to your IT infrastructure collocated in Beyond.pl during maintenance procedures, allowing you to increase the efficiency relating to troubleshooting by decreasing the time required and cost associated with resolution. Using the HoloLens 2.0 technology together with our Smart Hands improves speed, efficiency, and documentation of performed work, concurrently allowing you to experience the equipment and tasks virtually. With encrypted communication and restricted access, your connection with Smart Hands is assured, secure, and efficient. Microsoft HoloLens 2.0 benefits Live Smart Hands communication Now you can engage live with our technician while performing a service in real time. Send and edit files on demand Guide your dedicated Smart Hands service technician with schemes, photos, or plans directly uploaded onto the Microsoft HoloLens Glasses and modify them if the situation needs it. Do not miss anything The HoloLens 2.0 technology allows you to capture and exchange 2D/3D pictures, drawings, or scans. Secured connection Your remote supervision is protected by SSL encryption, with database access only via application authentications and has one external entry point. A new meaning of fully secured remote hands services: One external entry point (HTTPS) Database access only via application Communication encrypted with SSL Application authentication: authorization based on JWT tokens with adjustable session time socket authentication based on short-lived tokens file access based on short-lived URLs. Smart Hands services are dedicated to the colocation offer and are functional 24/7/365. Send and edit your files on-demand directly to the technicians’ field of view. Smart Hands services are operational within the Beyond.pl Poznan, Poland Data Center Campus with our first in the European Union and the only one in Central Europe certified Rated 4 ANSI/TIA- 942 Data Center 2 and Beyond.pl’s Data Center 1 location. The services are available within our facilities with ISO 27001, SOC 2 Type1, SOC 2 Type2 and PCI DSS certifications. Beyond.pl’s Smart Hands service scope Working 24/7/365 with SLA’s up to 99.9999%. Beyond.pl Data Center 2 is the only facility in the European Union with the highest level of security, as confirmed by two independent bodies: ANSI/TIA-942 Rated 4 and EN 50600 Class 4. From lift and shift to rack and stack and application provisioning the installation of equipment from physical to physical or physical to virtual can be managed by Beyond.pl’s Smart Hands Team. Changing market conditions caused by both internal or external drivers can significantly alter normality. And IT is not immune to this. Beyond.pl can help you flex storage, CPU, and network capacity to meet your business needs. The quality of the service partner is proven, once there is an issue. Beyond.pl is on call 24/7 with access to a full-time team of Smart Hands on stand-by to assist night and day. Contact us!
