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Disaster Recovery Center parameters

Disaster Recovery Center service is designed to prevent data loss and protect access to IT resources.

Thanks to maintaining IT resource pool and company data synchronisation, DRC ensures continuity of operations in case of failure at the home center.

In the event of a major emergency, you can switch immediately between your IT systems and operate from a different location freely as long as it’s necessary.

DRC covers the following services:

  • collocation or lease of the dedicated IT resources at our professional data center
  • preparation and implementation of the recovery plan procedure
  • ongoing backup infrastructure tests to ensure its readiness for immediate action
  • backup equipment to ensure comprehensive data protection
  • adjusting the degree of data replication to the specifications in the business continuity plan
  • perfect connection with the internet or your company’s network
  • secure IT network, immune to IT security threats
  • backup office – office space with all the equipment, work stations and peripherals (e.g. printers, scanners), in the amount and configuration required to ensure the continuity of your business
  • ongoing support by our team of qualified engineers

SLA:

  • up to 99,9999% annually 

Benefits

Business continuity

We provide around-the-clock readiness of your recovery infrastructure, a dual power system and a built-in security control process. This provides your business with better IT security and more work comfort.

Reduced risk

Detailed disaster recovery plans set before anything goes wrong and regular tests reduce the risk of data loss and allow you to safeguard against any negative effects of any type of infrastructure failure.

Flexibility

You can colocate your own hardware or lease our efficient infrastructure. Additionally, you can define how quickly your infrastructure needs to be back online after a disaster (RTO) within a Service Level Agreement (SLA).

Availability monitoring

As a part of our service, we provide around-the-clock support of Service Desk (24/7/365). You can also use the technical support of Smart Hands team that is responsible for remote management, installation and troubleshooting of your data center equipment.

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